Frequently Asked Questions
Everything you need to know about your sleep sanctuary.
How long does shipping take for adjustable bases and mattresses?
Most orders are processed within 1-2 business days. Standard freight delivery typically takes 5-10 business days depending on your location within the continental United States.
Do you offer White Glove Delivery and assembly?
Yes, we offer premium White Glove Delivery services which include in-home setup, assembly of your adjustable base, and removal of all packaging materials for a hassle-free experience.
What is the 120-night Sleep Trial policy?
We want you to love your new bed. If you are not satisfied after sleeping on your mattress for at least 30 nights, you can contact us to initiate a return or exchange within the 120-night trial period.
What kind of warranty comes with Sven & Son products?
Our adjustable bases feature an industry-leading 25-year limited warranty, covering defects in workmanship and materials to ensure your long-term peace of mind.
Are your mattresses compatible with other adjustable base brands?
Our luxury mattresses are engineered for maximum flexibility and durability, making them compatible with most standard adjustable bases on the market, though they perform best with Sven & Son systems.
Do you offer financing options for larger purchases?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to invest in better sleep now and pay over time.